EasyPrinterHelp
EasyPrinterHelp

Fix Brother Printer Not Printing Issue

Category: Troubleshooting · Brand: Brother

When a Brother printer won't print, the issue could range from a simple connection problem to a driver conflict. This guide covers all major causes and fixes.

Quick Diagnosis

Check these first:

  • The printer is powered on (green LED, not blinking red)
  • Paper is loaded in the tray
  • Toner or ink cartridges are properly installed
  • No error message on the display

Fix 1: Cancel All Pending Print Jobs

  1. Open Settings > Printers & scanners
  2. Click your Brother printer and select Open print queue
  3. Press Ctrl+A then Delete to clear all jobs

Fix 2: Set Brother as Default Printer

  1. In Printers & scanners, click your Brother printer
  2. Click Set as default
  3. Try printing again

Fix 3: Restart the Print Spooler

In Command Prompt (Administrator):

net stop spooler
net start spooler

Fix 4: Reinstall Brother Printer Driver

  1. Uninstall current Brother drivers from Control Panel > Programs
  2. Visit Brother's official support site
  3. Enter your model number and download the full driver package
  4. Install and restart your computer

Fix 5: Check Network Connection (WiFi Printers)

  1. Print a Network Configuration Report from the printer's menu
  2. Verify the IP address shown
  3. On your PC, go to printer properties and verify the port IP matches

Fix 6: Fix on Mac

Open Terminal and run:

sudo lpadmin -x Brother_[ModelName]

Then re-add the printer from System Settings > Printers & Scanners.