How to Fix Canon Printer in Error State

Category: Troubleshooting · Brand: Canon

When a Canon printer shows "in error state," Windows can't communicate with it. The printer may be fine — it's usually a software or connection issue.

Fix 1: Check the Printer Display

Look at the Canon printer's LCD or indicator lights for any error codes or blinking patterns. Address any displayed errors first (paper jam, empty cartridge, etc.).

Fix 2: Restart Everything

Power off the Canon printer
Restart your computer
Power the Canon printer back on
Wait for it to fully initialize before trying to print

Fix 3: Uncheck "Use Printer Offline"

Settings > Bluetooth & devices > Printers & scanners
Select your Canon printer
Click Open print queue
Click Printer in the menu bar
Uncheck Use Printer Offline and Pause Printing

Fix 4: Clear Print Queue

In the print queue window, press Ctrl+A then Delete to clear all stalled jobs.

Fix 5: Restart Print Spooler

net stop spooler
net start spooler

Fix 6: Reinstall Canon Driver

Uninstall Canon software from Control Panel
Visit Canon's support site
Download the latest driver for your model
Install and restart