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HP ENVY 6055 Not Printing – How to Fix

Category: Troubleshooting · Brand: HP

The HP ENVY 6055 uses Instant Ink subscription cartridges, which adds a layer of complexity when troubleshooting printing problems. Here's how to fix it.

Check Instant Ink Status First

If you're subscribed to HP Instant Ink:

  1. Log into your HP Instant Ink account at instantink.hpconnected.com
  2. Confirm your account is active and payment is current
  3. If your plan is overdue or cancelled, the printer will stop printing even if the cartridges have ink

Fix 1: Clear the Print Queue

  1. Open Control Panel > Devices and Printers
  2. Double-click the HP ENVY 6055
  3. Click Printer > Cancel All Documents
  4. Restart the Print Spooler: Windows + R > services.msc > Print Spooler > Restart

Fix 2: Run HP Print and Scan Doctor

  1. Download HP Print and Scan Doctor from HP's support page
  2. Run it and select the ENVY 6055
  3. Click Fix Printing — this resolves the majority of no-print issues automatically

Fix 3: Check the Ink Cartridges

  1. Open the cartridge access door — the carriage moves to the center
  2. Remove each cartridge and check that the orange protective tab has been removed
  3. Inspect the copper contacts on the cartridge — wipe gently with a dry, lint-free cloth
  4. Reseat each cartridge until it clicks, then close the door

Fix 4: Restore the Printer Connection

The ENVY 6055 requires an active internet connection for Instant Ink validation:

  1. On the printer, tap the wireless icon — confirm it shows your network name
  2. If disconnected, run Wireless Setup Wizard from the printer settings menu
  3. Ensure the router and printer are within range

Fix 5: Reset the Printer

  1. With the printer on, disconnect the power cord from the rear
  2. Unplug from the wall outlet
  3. Wait 60 seconds
  4. Plug back in — the printer will reset and reconnect

HP ENVY 6055 Supplies on Amazon