HP Support Assistant
HP Support Assistant is a free tool preinstalled on most HP computers that helps you diagnose and fix HP printer and PC issues automatically.
What is HP Support Assistant?
HP Support Assistant (HPSA) is a free diagnostic and support application developed by HP. It runs on Windows PCs and provides:
- Automatic driver and firmware updates for HP devices
- Printer and PC diagnostic tools
- One-click access to HP troubleshooting wizards
- Chat and phone support links
- Warranty status checking
How to Download HP Support Assistant
- Visit HP's official software download page
- Search for "HP Support Assistant"
- Click Download and run the installer
- Follow the installation wizard
- HP Support Assistant will open automatically after installation
How to Use HP Support Assistant for Printer Issues
- Open HP Support Assistant from the Start menu or taskbar
- Click My devices and select your HP printer
- Click Troubleshoot & fixes
- Select the type of problem you're experiencing
- Follow the on-screen steps to diagnose and fix the issue
HP Print and Scan Doctor
For printer-specific issues, HP also offers the HP Print and Scan Doctor — a standalone tool that automatically diagnoses and fixes most printer and scanner problems on Windows.